Data privacy

Thank you for your interest in our online shop. Protecting your privacy is very important to us. The following text provides detailed information about how we use your data.
Here you will find the following information:

1. Access Data and Hosting

You can visit our web pages without disclosing any personal information. Each time a website is accessed, the web server solely automatically saves a so-called server log file which, for example, contains the name of the requested file, your IP address, date and time of the access, the amount of data transmitted and the requesting provider (access data) and documents the access.

This access data is evaluated exclusively in order to ensure the site functions properly and to improve our services. This serves, in accordance with Art. 6 para. 1 clause 1 (f) GDPR, to protect our legitimate prevailing interest in the optimal marketing of our products and services and within the framework of balancing the various interests. 

Third-party hosting services
As part of the data processing carried out on our behalf, a third-party provider provides us with hosting and website presentation services. Taking different interests into account, this serves to protect our legitimate prevailing interest in the optimal marketing of our products and services. All data collected in the context of the use of this website or in the forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place in the framework described here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for the purpose of contract processing and when opening an account

We collect personally identifiable information when you provide it, after contact with us (e.g. via contact form or email) or when freely disclosed by opening an account. Mandatory fields are marked as such, since in these cases we require the data for contract processing, or for processing your contact or opening your customer account, and you cannot complete the order and/or the account opening, or cannot establish the contact without this information. The type of data collected is indicated in the respective input forms. We use the data provided by you in accordance with Art. 6 para. 1 clause 1 (b) GDPR for the execution of contracts and the processing of your inquiries. After completion of the contract or deletion of your customer account, your data will be restricted for further use and deleted after the mandatory storage periods defined in tax and commercial legislation, unless you have given your express consent for the further use of your data, or unless we have reserved the right to a more extensive use of the data which is legally permissible and about which we inform you below. Deletion of your customer account is possible and can be carried out at any time, either by sending a message using one of the contact methods given below or by using the feature designed for this in your customer account.

3. Data Transfer

For the contractual performance in accordance with Art. 6 para. 1 clause 1 (b) GDPR we share your data with the shipping company responsible for delivery to the extent required to enable the delivery of the goods you have ordered. Depending on which payment service you select during the ordering process, we pass on the data collected for the settlement of payments to the authorised credit institute and any payment service commissioned by us or to the selected payment service. Some of the selected payment service providers collect this data as far as you open an account there. In this case, you have to sign in during the ordering process with your new login for the payment service provider. The data protection declarations of each payment service apply.

4. Email Newsletter and Postal Advertising

E-mail advertising with registration for the newsletter
If you sign up to our newsletter, we use the data that is necessary, or separately provided by you, to send you regularly our e-mail newsletter on the basis of your consent and in accordance with Art. 6 para. 1 clause 1 (a) GDPR.
You can unsubscribe from the newsletter at any time. You can do this either by sending a message to the contact point appearing below, or via a link provided for this in the newsletter. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
The newsletter is sent within the framework of a processing on our behalf by a service provider to whom we pass on your email address for this purpose.
This service provider is located within a country of the European Union or the European Economic Area.

Further Advertising, Postal Advertising and Your Right of Objection
We point out to you that we use your data without your separate, explicit consent - also repeatedly - for our own advertising and marketing purposes, as far as legally permissible. The acceptance of this notice does not constitute your consent to the use of your data for advertising purposes. In addition, we reserve the right to store in summarised lists your first and last name, postal address and - if we have received this additional information as part of the contractual relationship with you - your title, academic degree, year of birth and professional title, sector description or business name and to use them for our own promotional purposes, such as the sending you interesting offers and information about our products by post.
This serves to protect our prevailing legitimate interests within the framework of balancing the various interests in an advertising approach to our customers in accordance with Art. 6 para. 1 clause 1 (f) GDPR.
The advertising mailings are processed on our behalf by a service provider to whom we pass on your data.
You can at any time object to the storage and use of your data for these purposes by sending us a message using one of the contact options given below.

5. Use of Data for Payment Processing

Credit Rating
If we make advance payments, e.g. in the case of purchase on account, it is required for the conclusion of the contract to obtain, in accordance with Art. 22 para. 2 (a) GDPR, identity and credit information from specialised service providers (credit agencies). For this purpose we shall submit your personal data required for a credit check to the following company (companies):

Creditreform Boniversum GmbH
Hellersbergstraße 11
41460 Neuss

Appropriate measures to protect your rights, freedoms and legitimate interests will be taken into account. You have the opportunity to make your views known and to challenge the decision by contacting us via the contact options described below. After completion of the contract your processed data for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is legally permissible and about which we inform you in this declaration.

Identity and Credit Assessment when Choosing Klarna Payment Services
If you choose Klarna's payment services, we ask for your consent under Art. 6 para. 1 clause 1 (a) GDPR so that we may transmit the data necessary for processing the payment and an identity and credit check to Klarna. In Germany, the credit agencies listed in the Klarna data protection declaration can be used for the identity and credit check.
Klarna uses the information obtained about the statistical probability of a payment default for making a balanced decision with respect to the establishment, implementation or termination of the contract.
You can revoke your consent at any time by sending a message to the contact details below. As a result, we may no longer be able to offer you certain payment options. You can withdraw at any time your consent to this use of personal data by Klarna.

Hire Purchase
When selecting the payment method "hire purchase" and granting the data protection consent required for this in accordance with Art. 6 para. 1 clause 1 (a) GDPR personal data (first name, surname, address, e-mail, telephone number, date of birth, IP address, gender) together with data required for transaction processing (article, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and order date) are transmitted to our partner Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm for purposes of processing this payment method.
In order to verify the identity or creditworthiness of the customer our partner carries out enquiries and disclosures with publicly accessible databases and credit bureaus. Please refer to the data protection declaration of Klarna Bank AB (publ) for the providers from whom information and, if applicable, creditworthiness information on the basis of mathematical-statistical procedures is obtained, as well as further details on the processing of your data after transfer to our partner Klarna Bank AB (publ), which you can find here: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_en/privacy
Our partner Klarna Bank AB (publ) uses the obtained information about the statistical probability of a payment default for making a balanced decision with respect to the establishment, implementation or termination of the contract. You have the opportunity, by contacting our partner Klarna Bank AB (publ), to express your views and appeal the decision.
The given consent to the data transfer of data given during the ordering process can be revoked at any time, even without stating reasons, with effect for the future.

6. Integration of the Trusted Shop Trustbadge

The Trusted Shops Trustbadge is embedded on this website to display our Trusted Shops seal of approval and any evaluations collected, as well as to offer Trusted Shops products to buyers following an order.

This serves to protect our legitimate interests in the optimal marketing of our offers within the framework of balancing interests, in accordance with Art. 6 para. 1 clause 1 (f) GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When the Trustbadge is called up, the web server automatically saves a so-called server log file, which contains, e.g. your IP address, date and time of accessing, transferred data volume and the requesting provider (access data) and records the accessing. This access data is not evaluated.
Additional personal data shall only be transferred to Trusted Shops if you decide to use Trusted Shops products after completing an order or you have already registered to use it. In this case, the contractual agreement concluded between you and Trusted Shops applies.

7. Cookies and Web Analysis

In order to make your visit to our website more pleasant, and to enable you to use certain functions, in order to show matching products or for market research purposes we use "cookies" on various pages. This serves to protect our legitimate interests of an optimal marketing of our offer within the framework of balancing interests, in accordance with Art. 6 para. 1 clause 1 (f) GDPR. Cookies are small text files which are automatically stored on your end device. Some of the cookies we use are deleted after the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your computer and enable us to recognize your browser on your next visit (persistent cookies). You can see the duration of storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the use of cookies and decide individually on whether to accept them or to deactivate the acceptance of cookies in certain cases or completely. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to modify your cookie settings. You can find those for each browser under the following links:

Internet Explorer™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/kb/PH21411?locale=de_DE&viewlocale=en_US
Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera™: http://help.opera.com/Windows/10.20/en/cookies.html

If cookies are not accepted, our website may have limited functionality.
Use of Google (Universal) Analytics for Web Analytics
Insofar as you have given your consent in accordance with Art. 6 para. 1 clause 1 (a) GDPR this website uses Google (Universal) Analytics, a web analysis service of Google LLC (www.google.de) for the purpose of website analysis. Google (Universal) Analytics uses methods that enable analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is generally transmitted to and stored in a Google server in the USA. Because IP anonymisation is activated on this website, before transmission the IP address is truncated within the Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. The IP address transmitted by your browser as part of Google Analytics is not merged with any other data held by Google. After ending of its purpose and the use of Google Analytics by us the data collected in this context will be deleted.

You can block and / or manage many ad cookies through the following services:

www.aboutads.info/choices/
www.youronlinechoices.com/uk/your-ad-choices/
www.networkadvertising.org/managing/opt_out.asp


Google Tag Manager
This website uses the Google Tag Manager, which can be used to manage website tags of applications such as Google Analytics via an interface. The tool Google Tag Manager itself (which implements and activates the tags on this page) is a cookie-free domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data under certain circumstances. The Google Tag Manager does not access this data. If deactivation occurs at domain or cookie level, it remains in use for all tracking tags, which are implemented with Google Tag Manager.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established that companies certified under the Privacy Shield have an adequate level of data protection.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en. This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.
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8. Advertising via Marketing Networks

Google Adwords Remarketing
We use Google AdWords to advertise this website in Google search results and on third-party websites. Insofar as you have given your consent in accordance with Art. 6 para. 1 clause 1 (a) GDPR the so-called remarketing cookie from Google is set when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. After the ending of its purpose and the use of Google AdWords Remarketing by us the data collected in this context will be deleted.

Any additional processing will only take place if you have agreed with Google that your web and app browsing history will be linked to your Google Account and information from your Google Account will be used to personalise ads you see on the web. If you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To this end, Google temporarily links your personal data with Google Analytics data to form target groups.

Google AdWords Remarketing is a service of Google LLC (www.google.de). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established that companies certified under the Privacy Shield have an adequate level of data protection.

You can revoke your consent at any time with effect for the future by deactivating the remarketing cookie via this link. In addition, you can inform yourself about the setting of cookies at the Digital Advertising Alliance and apply the relevant settings. https://www.google.com/settings/ads/onweb/


DoubleClick
Our site also uses pixels or transparent GIF files to support online advertising. These GIF files are provided by our ad management partner DoubleClick. These files enable DoubleClick to recognize a unique cookie on your web browser that we can use to evaluate which advertisements customers use to access our web pages. The cookie was placed by us or by another advertiser who works with DoubleClick. Information collected and shared using cookies or Spotlight technology is anonymous and not personally identifiable. They do not contain your name, address, telephone number or e-mail address. For more information about DoubleClick and how to turn these technologies off, please visit https://www.google.com/intl/de/policies/terms/.
In addition, you can inform yourself about the setting of cookies at the Digital Advertising Alliance and apply the relevant settings.

Use of Facebook Remarketing
This website uses remarketing tags from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. When you visit our site, a direct connection between your browser and the Facebook server is established via the remarketing tags. This enables Facebook to receive information that you have visited our site with your IP address. This allows Facebook to associate visits to our site with your user account. The information we receive in this way can be used to display Facebook Ads. Please note that, as the provider of these webpages, we have no knowledge of the content of the data transmitted to Facebook or of how Facebook uses these data. For more information, please review Facebook's data privacy statement at https://www.facebook.com/about/privacy. If you do not want data to be captured via Custom Audience, you can deactivate Custom Audiences here.

9. Sending Review Reminders by Email

If you give us your express consent during or after your order in accordance with Art. 6 para. 1 clause 1 (a) GDPR we will use your e-mail address as a reminder to review your order using our evaluation system.
This consent can be revoked at any time by sending us a message through the contact option as described below.

10. Contact Options and Your Rights

As a person affected, you have the following rights:
pursuant to Art. 15 GDPR the right to request information about your personal data processed by us to the extent described therein;
pursuant to Art. 16 GDPR to obtain the correction of incorrect or incomplete personal data stored by us;
pursuant to Art. 17 GDPR to obtain the deletion of your personal data stored by us, unless further processing is necessary
- to exercise the right of freedom of expression and information;
- to fulfil a legal obligation;
- for reasons of public interest, or
- to assert, exercise or defend legal claims;
as far as this is necessary.
pursuant to Art. 18 GDPR, the right to obtain the restriction of the processing of your personal data, insofar as
- the correctness of the data is denied by you;
- the processing is unlawful, but you refuse the data deletion;
- we no longer need the data, but you do need it to assert, exercise or defend legal claims, or
- you have lodged an objection to the processing pursuant to Art. 21 GDPR;
pursuant to Art. 20 GDPR, to receive your personal data, which you have provided, in a structured, current and machine-readable format or to request its transfer to another responsible person;
pursuant to Art. 77 GDPR to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our headquarters.

If you have any questions regarding the collection, processing or use of your personal data, or if you wish to inquire about, correct, block or delete data or revoke a consent, or opt out of a particular use of your data, please contact us directly using the contact details below or in our legal notice.
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Right to Object
Insofar as we process personal data as described above in order to protect our legitimate interests, which predominate within the scope of a balance of interests, you can object to this processing with effect for the future. If the data is processed for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons arising from your particular situation.

After exercising your right of objection, we will not process your personal data further for these purposes, unless we can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is for direct marketing purposes. In this instance, we will not process your personal data for this purpose. ********************************************************************

Pure Nature Products Versand GmbH
Zur Rothheck 14
55743 Idar-Oberstein

Commercial register: AG Bad Kreuznach, HRB 10914

Managing Director: Klaus Müller
Phone Number: +49 (0)6784-983990
Fax: +49 (0)67 84-98 399 19
E-mail: info@purenature24.com

This data protection notice and all texts on this site constitute copyrighted intellectual property. Use by third parties - even in extracts - for commercial purposes is not permitted.
© 2018 Pure Nature Products Versand GmbH

Updated: May 2018

 

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