Change or Cancel order
You would like to change or cancel your order? Or you would like to change the billing or delivery address? No problem, as long as your order has not been packed you can change your order.
Please get in touch as soon as possible via contact form or helpline.
We will be able to help you and make the required changes for you.
Die Rückzahlung einer bereits geleisteten Zahlung z. B. über PayPal, Vorkasse oder Kreditkarte werden wir mit der Stornierung einleiten. Bei erfolgter Stornierung erhalten Sie von uns eine Bestätigung per E-Mail.
Cancellation
If the order is already on its way to you
If the order has already left us the easiest way to cancel is to refuse acceptance. Then the order will be sent back to us and we will refund you according to your method of payment.
You are very welcome to re-order the desired items.