VAT Refunds
Value Added Tax (VAT) Refund for private customers
With PureNature it is possible to have VAT refunded if the bought items have been exported out of the European Union within 3 months after purchase.
Please notify us of your intention to export the items when you are ordering. We will then send you an export certificate. The invoice should feature a non-European address as billing address.
This is how it works:
Please provide us after the export with the following documents so that we can process your application:
- the export certificate with customs stamp in the original and the invoice, the passport number respectively the ID number must be mentioned in the certificate
- if the export had a value of up to 1000 € and was done by a forwarding agent a certification by the forwarder is necessary and official evidence of the purchaser. Above the amount of 1000 € an electronic proof of export is required.
Important: Without the information of passport number or ID number a refund of the VAT is not possible!
You can find more information regarding the refunds of credits here
I would like to export my items into another country, is it possible to have my VAT refunded?
If you export your items within 3 months after purchase in a non-European country it is possible to refund the VAT. The purchase of equipment for private transport such as navigation devices are excluded from this tax exemption.
When you are ordering by phone you can notify us during the call of your intentions to export the items. We will then send you the necessary papers and export certificates in the post.
If you have ordered online we are happy to send you the forms on request.
Please provide us with the following documents:
Export certificate with customs stamp in the original and the invoice, the passport number respectively the ID number must be mentioned in the certificate.
If the export has a value of up to 1000 € and was done by a forwarding agent a certification by the forwarder is necessary and official evidence of the purchaser.
Important: Without the information of passport number or ID number a refund of the VAT is not possible!
For commercial customers the following applies:
If the export is done by a forwarding agent and has a value of up to 1000 € a certification by the forwarder is necessary and official evidence of the purchaser (copy of passport or trade register excerpt).
Above the amount of 1000 € an electronic proof of export is required.
After receipt and verification we will refund the amount of the VAT as soon as possible.
Please use the Address in the non-European country as billing address when ordering or notify one of our PureNature colleagues when you order by phone.